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3x the good news

The bad news first. It’s been five months since the last update on the status of Relenta development, and 14 months since the last major release. The kind of feedback we’re getting as a result comes as no surprise:

…it would be easy for another competitor to come along and overtake Relenta just by adding the features we (customers) have been asking for since August of 2009.

You mentioned months ago about seeking capital. Is that the concern? What’s the reason for the lack of communication and lack of development?

This is madness not to update the application more regularly.

I must admit, this hurts like crazy, especially given how discerning and creative you are with the new feature requests. My heartfelt “Thank you!” goes to all of you who gave your concerns and ongoing support on our user forum and to me personally.

Now let’s talk about the good news — three pieces of them, to be exact 🙂

1. Increased momentum

Despite the apparent lack of improvements, our momentum actually dramatically increased and we’re in much better competitive position than we were a year ago. Here’s why.

The main reason everyone loves Relenta is its simple all-in-one user interface (UI) that lets you get things done with a single click. However, this front-end simplicity is counter-balanced by the enormous complexity of the back-end. It’s like a Ferrari — nice lines, an easy look on the outside, but the real works are in the killer machinery under the hood.

About a year and a half ago, we realized that to keep the rapid innovation going and at the same time maintain the magic simplicity of the Relenta UI, we must completely rework our application development framework. Can’t build a skyscraper on a foundation designed for a 10-story building. Back in 2005, when we started coding, who might have possibly known what shape the business world would take?

This full rewrite of the legacy code turned out to be a colossal undertaking that made us put in more hours and work harder than we’d ever done since the birth of Relenta. Yet at the moment you can’t see any of the results because it’s all done behind the scenes.

But now it’s time to get excited. Once the back-end upgrade is finally completed — we’re 95% there — we will get on a regular and frequent release schedule of a cornucopia of all the killer-kick-ass-wow features that you are waiting for (and many of which you don’t yet know about).

2. Social CRM release

During the last few months, we were simultaneously working on adding a few very cool social CRM features to Relenta. This social CRM functionality was originally inspired by Bernard Lunn’s article on ReadWriteWeb “Email + CRM + LinkedIn + Twitter = Hustler’s Power Drill”. This release is also just around the corner. Don’t flip the channel.

3. We’re profitable

We’ve been cash-flow positive for over a year now, and growing steadily. To remain fully focused, we’re not seeking investors at this time. But as soon as we’re back on track with the regular new feature releases, we’ll consider raising a small amount of capital to accelerate our R&D.

Stay tuned. You’ll be hearing a lot more from us. Thanks again to all of you who’s running your businesses on the Relenta platform and especially to those who are pushing us forward and up. This means a lot to us. That’s why we’re here.

Written at: Koh Samui, Thailand

  • nice… i wondered about that… and chose another crm in the meantime because of the lack of development I noticed and the comments. however I am still open to coming over… i would like to hear more.

    • Thanks! Hear more you will and hopefully switch. It will be worth the wait.

  • Rewrites are painful and very risky affair. Been there. Good luck guys to pull it off.

  • I really like your blog its very nice information.

  • Hi Dmitri,

    Thanks a lot for the update. At Lokad.com, we did also entirely rewrite our technology in 2009 while migrating toward the cloud (Windows Azure in our case). It took us more than 12 months to complete the migration. The pattern look very similar to Relenta migration toward Slicehost. It was indeed a somewhat frustrating milestone, because apparently, not much as happening. Yet, the benefits were really worth the heavy investment, as better software foundations are a key asset to keep the project moving forward over multiple years. I am really looking forward the post-migration Relenta developments.

    • Thanks Joannes. Actually we've migrated to Slicehost back in 2009. Slicehost is awesome, I can't recommend it highly enough. The back-end upgrades I am referring in this post have to do with the legacy application development framework, including the parts of it that deal with the front-end HTML. I will team up with our CTO Sergey Gondrya to write in more detail about what we're doing right now from the technical standpoint. Thanks for your support and encouragement!

  • Hi Dmitri,

    Thanks a lot for the update. At Lokad.com, we did also entirely rewrite our technology in 2009 while migrating toward the cloud (Windows Azure in our case). It took us more than 12 months to complete the migration. The pattern look very similar to Relenta migration toward Slicehost. It was indeed a somewhat frustrating milestone, because apparently, not much as happening. Yet, the benefits were really worth the heavy investment, as better software foundations are a key asset to keep the project moving forward over multiple years. I am really looking forward the post-migration Relenta developments.

  • Thanks! Hear more you will and hopefully switch. It will be worth the wait.

  • Yes and yes. Definitely builds character 🙂 Thanks Max!

  • Thanks Joannes. Actually we've migrated to Slicehost back in 2009. Slicehost is awesome, I can't recommend it highly enough. The back-end upgrades I am referring in this post have to do with the legacy application development framework, including the parts of it that deal with the front-end HTML. I will team up with our CTO Sergey Gondrya to write in more detail about what we're doing right now from the technical standpoint. Thanks for your support and encouragement!

  • Well, it is now March. Where are we at with the updates Dmitri? I love the app, really I do. I love your vision, and the UI is simple and easy to use. But I have put myself on a limb recommending it and implementing its use with my clients, because I kept promising them the same updates you’ve been mentioning on the blog ect.nnWhat’s the latest news? I’d love to know the details. What kind of time line can we expect? I know you guys have been working hard, and I’m grateful. Please refresh us with the latest.

  • Please can we have a new update as to where things stand?

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