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The Relenta CRM blog

Relenta Demos Launch

Relenta is arguably the most customizable email-based CRM and Contact Management system for SMBs. Packed as it is with so…

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Mass email testing

Just a quick note on the best way to test a mass email using the Newsletter feature. 1. Create your…

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Relenta mass email stats with Google Analytics

Relenta’s mass email functionality is great for sending out service notifications to customers. It really is as easy as composing…

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Conquering the fear of doing

David Allen makes a great comparison: putting thought into action, “doing” something, is like walking off the edge of a…

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Need a digital detox? Here’s a 5-step plan

You’ll need 4 hours and… A notepad Post-it notes Index cards Some colored Uni-ball pens A quiet room No electronics….

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Ready, set, procrastinate

A Wall Street Journal article described a lesson from a high-priced workshop as “Structured Procrastination.” “The idea is that if…

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“Plan Ahead”: Why Charles Schwab paid $25,000 for this advice

Almost a century ago, Charles Schwab owned the Bethlehem Steel Company, which was struggling with inefficiencies. Consultant Ivy Lee agreed…

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How to set up your new tablet to work with Relenta

Ah, yes. You have a new toy. Be it iPad Mini, Nexus 10, or a Windows 8 hybrid, here’s our…

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Local manufacturing coming to a garage near you

Now that 3D printing equipment has become less pricey, small businesses are finding new ways to innovate. For instance, Dell…

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Do tweets turn into customers? Data says, “Meh.”

The Customer Lifetime Value (CLV) of customers acquired through Twitter is 23% lower than average, reports analytics company Custora. This…

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Announcing our newest integration: Fetchflow

If you’re like us, invoicing clients, checking to make sure they’ve paid, and adding up all those business expenses for…

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Case Study: Ruling 10,000 email contacts with one address

Ok. We’ve had some amazing customers, but Lokad tops the cake for innovation. Can you imagine only having one email…

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The content malcontent

If I hear the word content one more time, I think I may pass out. Blech. I’m sick of it….

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System update: The Company Object

Ever wished you could organize your contacts by company? Bang! Done. To create a company from an existing contact, all…

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Feeling angry? Good.

If you’re feeling angry, there’s probably a good reason. Armed with the right tools, there’s probably a good way to fix it.

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Are you ready? Customer Service Week 2013

We’re ready to party! It’s Customer Service Week 2013. At Relenta, this is our favorite week of the year. Seriously!…

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What is library day and why do we have one?

What would it take to shake things up? How about an entire day off to change pace and reset? Herbert…

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Must read: Better Productivity Blog

In his profile, Rami Rantala, the author of Better Productivity Blog, is eating fries and promising not to sing. It’s…

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A simple trick to improve your eye for detail

I have a new favorite pastime. Whenever I have a few minutes of downtime or just want to chill, I…

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5 languages of customer love

So you think you know how to love your customers? Maybe you do, but chances are they wouldn’t know that….

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Creatively organized

The stereotypes about creative people are silly. A writer living in squalor and not cleaning while he works on a…

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Our Big Hairy Audacious Goal

Leo of Zenhabits is famous for advocating against goals. The idea is intriguing enough, since most Type-A personalities spend considerable…

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System update: The Labor Day release

Without doubt, machinery has greatly increased the number of well-to-do idlers.— Karl Marx Here is our modest contribution to your…

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Case study: Sage Music School

Music to our ears! Jason Sagebiel, owner of Sage Music School in New York, made our day by writing this…

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