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The Relenta CRM blog

Things we don’t do

This is probably the biggest single lesson in my entrepreneurial career: Things you don’t do are as important as things you do do.

“They don’t understand the definition of work, then.” -- George W. Bush

Here are the things we don’t do, in the order in which we stopped doing them:

  1. Custom development
  2. Multiple concurrent projects
  3. Phone sales and support
  4. Free one-on-one product demos
  5. Private label and other partnerships
  6. ETA on releases

This may well be wrong, but we would rather be happy than right.

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