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The Relenta CRM blog

Mission possible: 5 tips to stop work clutter

A new study from the University of Minnesota claims that people with messy workspaces are more likely to be creative while…

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Introducing Deals (beta)

You’ve been asking for this feature since the beginning of time, and here it is: Sales deals management. Here’s how…

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System update: Over 12 improvements, tweaks and fixes

Here’s what’s new and exciting in today’s release: Calendar event date range Improved usability of event date and time range…

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It’s 8:35 am

Good morning, y’all! Check out оur new web ad:

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System maintenance Sunday June 2, 3am – 7am EST

  We will be performing system maintenance on Sunday, June 2 between the hours of 3am and 7am EST. Your…

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System update: Over 15 new features, tweaks and fixes

Seriously! Here are this month’s new features and some of the tweaks and fixes: “Mail to group” email controls View…

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Smashing overview

Dig our new overview video. Good one, Keith!

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Simple and advanced

Some kind words marking our inclusion in the list of Top 10 CRM software for contact management by Mexican blog…

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New year, new app, new plans

Lo and behold! The dust had settled. We’re starting the new year not much older, but a lot wiser. Our…

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Customer Zen

In the past two weeks we were caught in the barrage of very accurate flak. All of it was well…

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Return of the Fubar Fairy

Back in the day, O my Best Beloved, when the Tame animals were wild, and Isabel and I were publishing…

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Trained to think

In his fascinating little book “Screw It, Let’s Do It (Quick Read),” Richard Branson says: I was trained to think…

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Video: New in Relenta

Here’s what’s coming on December 30. Dig.

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System upgrade, planned downtime for December 30

On Sunday, December 30, 2012, we will be releasing a new and improved version of Relenta. The work will begin…

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Social CRM and word of mouth marketing

Keller Fay Group reveals many interesting facts about word of mouth (WOM) marketing. Here are the two bits relevant to…

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Email is dead, long live email + CRM

In the beginning, there was email. Then came the web and all other technologies we use all day, every day….

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Let’s get horizontal

Our business friends and advisors love to ask us the same question, “Did you find a dominant industry vertical within…

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The three prerequisites for small business CRM success

Based on our experience with thousands of small businesses and workgroups, we postulate that there are three simple prerequisites for…

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What does it take to be a CRM champion?

In Straight from the Gut, Jack Welch describes the personality traits of GE’s “A” players. Surprise surprise! Some of our…

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Ease of use vs. resistance to change

A prospective customer recently emailed us their CRM requirements: …I have a growing sales team and so traditional contact management…

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Happy vs. unhappy CRM customers

We have two types of customers, happy and unhappy. Neither have a reason to be that way. Just kidding. Well,…

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CRM as good as you

What does it take to be successful at customer relationship management? If you think CRM software, think again. CRM software…

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Bottoms up

There is a business theory which states that you should regularly fire the bottom 5 percent of your customer base….

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Silly autoresponders

Just received this automated email in response to a contact form submission: Please take a moment to make sure your…

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